Refund policy

Refunds and Exchanges

 We allow Refunds and Exchanges within 14 days of receiving your order

But please make sure to keep the items in their original packaging so we can process your request

To start a return, you can contact us at Support@go-basix.com OR on Instagram 

*The shipping fee is non-refundable*

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.